Q. What is the typical turnaround time for my product to arrive?
A. Your product will be shipped within 2-7 business days from the order date.
Q. Will my order include tracking?
A. Within the US all orders will have tracking information available through a USPS or FedEx link. For international orders, if it is past the estimated date of delivery for your package, please contact us immediately so we may determine if the package has been lost in transit.
Q. Why am I being charged tax for all California orders?
A. We are located in California. This means we are required by law to tax all orders shipped to California, unless you provide us with a California State resale certificate.
Q. What happens when a product is ordered, but it's out of stock?
A. If the item has been out of stock for more than four business days, we will notify you via email. If you do not wish to wait for the out of stock item, please let us know and we will refund you.
Q. Are your products eco-friendly?
A. All our shipping products are either 100% recyclable or fully biodegradable.
Q. What technology is used to print on the garments?
A. The standard process is the Direct to Garment (DTG) method of printing. That means that the graphics reproduce as photo quality prints.
Q. What is the white residue on the garment?
A. You may notice some discoloration or off white residue on your apparel. Do not worry! This is a special solution used for printing and can sometimes leave marks during the drying process. These are not stains and will wash off after the first wash cycle. Our apparel is created with the latest in garment printing technology. In addition, the inks are water based and eco-friendly. This makes the feel much softer than traditional screen printed shirts, but just as durable!